City Master Barbers matches new-school salon techniques with the classic customer service of your favorite barbershop.
And while the great haircuts and amenities (like TVs at every station) might get clients through the door, it’s that outstanding customer service that keeps them coming back.
In our experience, building relationships and creating a unique customer experience is the best way to increase repeat clients and develop your business.
It’s what made City Master Barbers a success from the start
Renat Nekhamiyev, saw a gap in the haircare market. He wanted an update to the classic barbershop that incorporated new ideas from men’s hair care, salon, and grooming industries.
This would be a place with beauty industry-style services, but with the quality and vibe of the traditional barbershop.
From this seed of an idea, the merging of old and new, came City Master Barbers.
City Master Barbers continues the rich tradition of barbershops as a neighborhood hub. This is a place where people come not just to get a haircut, but to see their favorite stylist and friends. It’s a place to hang out and have fun. In the increasingly isolated world we live in, City Master Barbers is about more than a haircut, it’s about creating an experience and forging relationships with the people around you. Above all, it’s about having a good time and looking great.
It might sound simple, but to this point, it’s been an untapped market — how do we know? Our customers have responded to our existing stores in a big way. With exploding local popularity, there has already been an enormous amount of interest in branching out. It’s why we’re so excited to develop our franchise brand. We’re confident that our case studies speak for themselves. Our two flagship stores are great examples of the kind of success that a potential franchisee could experience. It’s time to grow.
The men’s hair care and grooming industries have literally never been bigger, though the industry is largely unbranded and without significant chains or national brands. This represents a huge opportunity for future product development, taking control of market share, and developing a brand synonymous with high-quality hair and great customer experiences.